Network & Services

Overview

There are Three Main Services that we provide for Network & Services
• Network Plan Design, Engineering and Network Rollout
• Network Operations
• Field Operations

Network Plan, Design, Engineering and Network Roll Out

Network is the core of any telecommunications service provider business. Therefore it is paramount that design, planning and engineering is executed to the very best. The principal factors are optimum network resource utilisation, alignment of network strategy to business strategy, financial efficiency and technology readiness for competitive products and services. We provide end to end engineering services including both wired and wireless technologies supporting multiple equipments and platforms, from design, planning all the way to roll out.

Network Operations

Network Operations Center (NOC) are centralized locations for Information Technology (IT) administrators to monitor, control, manage telecommunication networks. The NOC acts as the nervous system to manage and optimize business-critical tasks, like network trouble shooting, software distribution and updating, router and domain management, performance monitoring and coordination with affiliated networks.

Field Operations

Managing Field Operations strategically and effectively is crucial for successful network and customer service operations at optimum costs. VDSL will act as a single point of contact for managing customer deliverables efficiently.

Tools and Automation

Overview

The Main Services that we provide for Tools & Automation
• Lead to Order Management (L2O)
• Service Fulfillment (O2C)
• Service Assurance (T2R)
• OSS Consulting & Transformation
• CEM
• GIS
• Inventory Management
• Analytics

Lead to Order Management (L2O)

Lead to Order, also referred to as L2O, is a set of business processes involved with acquiring leads, converting it to an opportunity, creating and securing the quote, receiving and fulfilling customer requests for goods and services.

L2O processes encompasses the entire lifecycle of order fulfillment, involving numerous strategies such as inventory management, operations and production.

ERP systems integration is important for a order to cash process which is vital to a successful business.

Service Fulfillment (O2C)

Order to Cash also referred to as (O2C). In many ways, it is the counterpart to the purchase-to-pay (P2P) process. The O2C process spans all steps from an order being placed, through the payment being received for that order.

Automating the entire accounts receivable process, from credit management to invoicing and payment reconciliation, businesses can optimize every step of the O2C process for improved cash flow by bringing money into your organization faster.

Service Assurance (T2R)

Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre-defined service quality level for an optimal subscriber experience.

Service assurance tools provide valuable input for making key network decisions. They assist in determining where to invest by providing service providers an accurate and real-time performance data and capacity analytics, with which they optimize the network spending.
Automating the entire accounts receivable process, from credit management to invoicing and payment reconciliation, businesses can optimize every step of the O2C process for improved cash flow by bringing money into your organization faster.

OSS Consulting & Transformation

Operations Support System (OSS) is a software component that enables a service provider to monitor, control, analyze, and manage the services on its network

As Communication Service Providers (CSPs) revamp their operations, investing in modern technologies such as 5G and mobile edge computing. They would need next-gen OSS that enables the roll-out of innovative products and solutions, optimizes their existing networks as well as bring network access closer to the customers.

Customer Experience Management (CEM)

Customer Experience Management (CEM or CXM) is the collection of processes a company uses to track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle.

Geographic Information System (GIS)

A Geographic Information System (GIS)) is a computer system that creates, manages, analyzes, maps and displays all types of data. GIS connects data to a map, integrating location data with all types of descriptive information. This provides a foundation for mapping and analysis that is used in science and almost every industry. GIS helps users understand patterns, relationships, and geographic context in a unique location. The benefits include improved communication and efficiency as well as better management and decision making.

Inventory Management

Inventory management is a systematic approach to sourcing, storing, and selling inventory—both raw materials (components) and finished goods (products).

In business terms, inventory management means the right stock, at the right levels, in the right place, at the right time, and at the right cost as well as price.

Analytics

Companies have widely embraced the use of analytics to streamline operations and improve processes. By implementing data analytics it helps to make informed, intelligent and effective business decisions.

Analytics data is everywhere and sorting through it to find what is useful and pertinent to your business is important to be effective in the current marketplace. These days, analytics is being used for everything from predicting Supreme Court case outcomes to enhancing marketing campaigns and sales analysis. Analytics can help your business and begin to address any issues you believe are most important to short- and long-term success.

Next-Gen Services

Overview

The Main Services that we provide for Next-Gen Services
• SMART City Solutions
• Machine to Machine (M2M) / Internet of Things (IoT)
• Software Defined Networking (SDN) / Network Functions Virtualization (NFV)
• Self-Optimising Networks (SON)
• Mobile Virtual Network Operator (MVNO)
• Heterogeneous Networks
• Unified Communications and Collaborations (UCC) / SFB Services
• Lab As A Service (LaaS)

Smart City Solutions

A smart city is a municipality that uses information and communication technologies (ICT) to increase operational efficiency, share information with the public and improve both the quality of government services and citizen welfare.

A smart city does things like improve transportation and accessibility, improve social services, promote sustainability, and give its citizens a voice.

Machine to Machine (M2M) / Internet of Things (IoT)

Machine-to-machine also known as (M2M), is a broad label that can be used to describe any technology that enables networked devices to exchange information and perform actions without the manual assistance of humans.

M2M communication can include industrial instrumentation, enabling a sensor or meter to communicate the information it records to application software that can use it.

Internet of Things also known as (IoT) system, meanwhile, typically situates its devices within a global cloud network that allows larger-scale integration and more sophisticated applications.

Software Defined Networking (SDN) / Network Functions Virtualization (NFV)

Software-Defined Networking also known as (SDN) is an approach to networking that uses software-based controllers or application programming interfaces (APIs) to communicate with underlying hardware infrastructure and direct traffic on a network.

Network functions virtualization (NFV) is a network architecture concept that leverages the IT virtualization technologies to virtualize entire classes of network node functions into building blocks that may connect, or chain together, to create and deliver communication services. NFV is the decoupling of network functions from proprietary hardware appliances and running them as software in virtual machines (VMs)

Self Optimizing Networks (SON)

Also referred to as Self Organizing Networks (SONs). 3GPP initiated the work towards standardizing self-optimizing and self-organizing capabilities for LTE, in Release 8 and Release 9. The standards provide network intelligence, automation and network management features in order to automate the configuration and optimization of wireless networks to adapt to varying radio channel conditions, thereby lowering costs, improving network performance and flexibility.

In other words SONs are radio access networks (RANs) that automatically plan, configure, manage, optimize, and heal themselves. SONs can offer automated functions such as self-configuration, self-optimization, self-healing, and self-protection.

Mobile Virtual Network Operator (MVNO)

Mobile Virtual Network Operators known as (MVNO) are companies that rely on the facilities of the Mobile Network Operator (MNO). Generally, MVNOs are companies that do not own a licensed communication band, but resell wireless services under their own brand name, using the network of another Mobile Network Operator (MNO). VDSL as a license holder with the expertise is able to create such a system for businesses.

Heterogeneous Networks

A Heterogeneous Network contains interconnected nodes and links of different types. Such interconnected structures contain rich information, which can be used to mutually enhance nodes and links, and propagate knowledge from one type to another.

In other words, a Heterogeneous Network is a network connecting computers and other devices where the operating systems and protocols have significant differences.

Unified Communications and Collaborations (UCC) / SFB Services

Unified communications and collaboration (UCC) refers to the combined use of communications and collaboration solutions. UCC aggregates the communication services that people often use into a single interface. These services include email, instant messaging, voice, click-to-dial, presence, videoconferencing and so on.

Organizations rely on UCC solutions to address the challenges and inefficiencies in their road map.

Lab as a Service (LaaS)

Lab as a Service (LaaS) offers companies the option not to buy laboratory infrastructure, but rent it when necessary. Such as Cloud Computing Services.

Security and Surveillance

Overview

The Main Services that we provide for Security and Surveillance
• Managed Security
• Telecom Security Consulting / Professional Services
• Security Design & Implementation Services
• Telecom Security Testing

Managed Security

Managed Security provides outsourced monitoring and management of security devices and systems. Services include managed firewall, intrusion detection, virtual private network, vulnerability scanning and anti-viral services.

Telecom Security Consulting / Professional
Services

Security is an important part in any organization, VDSL provides consultancy services in the Telecommunications and Network Security domain which encompasses the structures, techniques, transport protocols, and security measures used to provide integrity, availability, confidentiality and authentication for transmissions over private and public communication networks.

Security Design & Implementation Services

The Telecommunications and Network Security domain encompasses the structures, techniques, transport protocols, and security measures used to provide integrity, availability, confidentiality and authentication for transmissions over private and public communication networks. VDSL can provide services in the design, installation, and maintenance of various communication security systems.

Telecom Security Testing

Testing Telecom Security controls across a network to identify and demonstrate vulnerabilities and determine risks. Network testing can help validate security defenses, meet compliance mandates and test the security controls of any type of electronic data.

Professional Services

Overview

The Main Services that we provide for Professional Services
• Business Process Consulting
• Network Audit and Consulting
• Technology Transformation
• Operational Transformation

Business Process Consulting

Business process consulting in Information Technology field that focuses on helping companies analyze, streamline, and transform the way they do business. The goals are to cut costs, increase profits, and provide a better experience for both staff and customers. Depending on the nature of your business and the processes you currently employ, business process consulting might result in simple fine-tuning or a radical overhaul of how your company currently conducts business.

Network Audit and Consulting

Network auditing gives precise knowledge about the current position of your network architecture and includes a detailed analysis of its capacity, efficiency, maintenance requirements, upgrades and how it can be optimally expanded.

Network audit services provide monitoring, detailed analysis and troubleshooting and many other services as part of our network audit to check for our customer’s infrastructure.

Technology Transformation

Complete overhaul of an organization's technology systems encompassing network architecture, hardware, software and how data is stored and accessed and affecting all of people, process and technology.

Operational Transformation

Operations services handle the transfer of all or part of the day-to-day system management responsibility for a customer’s IT infrastructure (host/data center, client/desktop or connectivity/network) and, in some cases, the transfer of ownership of the technology or personnel assets to an outside vendor. Services may include systems operation or support, administration, security, performance monitoring, technical diagnostics/troubleshooting, configuration management, system repair management, and generation of management reports. Also included are services to manage and implement business continuation processes and the management of technology assets.

Business Enablement

Overview

The Main Services that we provide for Business Enablement
• Business to Business (B2B) Enablement
• Service Monetisation
• Customer Operations Management

Business to Business (B2B) Enablement

In Sales Enablement there are activities, systems, processes, and information that support and promote knowledge-based sales interactions with client and prospects. Processes providing the sales organization with the information, content and tools that help salespeople sell more effectively.

Service Monetisation

Service monetization is a business model that provides solutions to customer needs and in turn, empowers the company with the ability to monetize its products and services. As a result, customer engagement increases as we move from product to outcome-related services.

Customer Operations Management

Customer Operation Management handles all operation issues, set targets, and make sure these targets are met to satisfy customer needs.

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